Terms of Sale
Last updated: October 2026
1. Publisher and reseller
The WatchIsUp service is published by Thomas Livernet, sole trader (SIREN 820 973 337), Clermont-Ferrand, France.
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle collects the payment, issues the invoice, collects any applicable sales tax and handles payment-related enquiries. Your purchase is also subject to Paddle's buyer terms.
2. Options sold
Ad-free: removal of advertising from a countdown's page, and photo studio exports without the WatchIsUp logo. Exact contents and price are described on the Pricing page. The price, including taxes, is shown before you confirm payment. The Ad-free price depends on the buyer's country and on when it is ordered: a creation price for the 24 hours after the countdown is created, then the standard price. It is a one-time payment, not a subscription.
Gift: everything in Ad-free, plus a full-screen page without the site's chrome and not indexed, a present to unwrap with the recipient's name, the secret message revealed in a letter when the countdown ends (downloadable as an image) and a link revealed when it ends. The link is chosen by the creator, who remains solely responsible for it; it must be a full https address, and shortened links are refused. One-time payment, no subscription.
Use of Gift: the Gift plan is for giving a countdown to people close to you. It is not meant for mass distribution or for promoting a product, service or event. A surprise link leading to illegal, misleading or dangerous content is removed. A Gift page used for other purposes may have its surprise link removed or be deactivated; refunds then follow our refund policy.
Pro embed: an embeddable countdown widget without WatchIsUp branding and not clickable, with display options (transparent background, live bar, hideable elements, colours), an optional credit link and the countdown kept after it ends. One-time payment, no subscription.
3. Ordering and activation
The option is ordered from the page of the countdown concerned, by its creator (the holder of the edit link). It is activated automatically as soon as Paddle confirms the payment, usually within seconds. Paddle emails a receipt to the address given at checkout.
4. Duration
The option is attached to the countdown it was bought for and lasts as long as that countdown exists. An ad-free countdown stays online for at least 3 years after it ends, as a keepsake; free countdowns are deleted 15 days after they end. The option cannot be transferred to another countdown. Editing the countdown keeps it.
A countdown with Gift is kept like an ad-free countdown, for at least 3 years after it ends.
A countdown with Pro embed is not deleted after it ends, as long as the option is active.
An option covers one event date: once it has passed, the countdown's date can no longer be changed. For Pro embed, buying a new edition from the countdown's edit page makes it editable again until the new date.
5. Refunds
You can get a full refund, with no reason needed, for 14 days after purchase. Details are in our refund policy. A refund ends the option.
6. Liability
The service is provided as is. If the option does not work as described and we cannot fix it, the purchase is refunded, including after the 14-day period. Countdown content remains the responsibility of its creator under the terms of service, which also apply to ad-free countdowns.
7. Contact
For questions about the option: contact form. For questions about a payment or an invoice: paddle.net.
8. Governing law
These terms are governed by French law, without prejudice to the mandatory consumer protections of your country of residence.